Shipping Times
-
In-Stock Items: Ship within 48 hours of order placement.
-
Custom and Manufacturer-Ordered Components: Shipping times vary between 2 to 16 weeks. For precise shipping estimates, please contact our support team before placing your order.
Shipping Methods
- We primarily ship via FedEx Ground.
- A tracking number will be provided once your order is shipped.
International Shipping
- At this time, we only ship within the United States and do not offer international shipping.
Return and Cancellation Policy
At Legends Auto Parts, we are committed to providing high-quality products and services to our customers. Please carefully review our policies below:
Custom Orders
-
Custom and made-to-order products are non-refundable once production has started— which starts virtually immediately.
-
Cancellation Window: Custom orders can only be canceled within 24 hours of placing the order. After this period, the order is locked into our system and cannot be modified or canceled.
- We are unable to offer refunds for delays caused by unforeseen circumstances or issues outside of our control (e.g., supply chain disruptions).
- There will be a 4-8% restocking fee upon cancelation on all products, in stock and not in stock.
- There are no cancelations on custom order wheels, all purchases are final.
Shipping and Delivery
- If your order has not yet arrived but has been shipped, please note that we cannot issue refunds until the item is returned to us or deemed lost by the carrier.
- Customers are responsible for providing accurate shipping information. If an order is returned due to incorrect details, additional shipping fees may apply.
Chargebacks
- Submitting a chargeback for an order that has been shipped or is still in production may result in further action to recover funds already invested in your order.
- By placing an order, you agree to these terms and acknowledge that custom products cannot be refunded or canceled after the 24-hour cancellation window.
Lost or Damaged Items
- If your order is lost or damaged during shipping, please contact us immediately, and we will work with the carrier to resolve the issue.
We strive to ensure customer satisfaction and appreciate your understanding of our policies, which allow us to continue offering premium services and custom products.
For questions or concerns, feel free to reach out to us at—
LEGENDS AUTO PARTS
150 UNIVERSAL DR
NORTH HAVEN, CT 06473
Email: sales@legendsautoparts.com
